Legal
Our commitment to protecting your data, ensuring transparency, and maintaining secure operations.
Privacy Policy
Last Updated: January 2025
Information We Collect
We collect information necessary to provide our digital twin and AI-powered platform services, including contact details, operational data, and usage analytics. All data collection is transparent and purpose-driven.
How We Use Your Data
Your data is used exclusively to deliver, improve, and support our services. We employ advanced analytics to optimize platform performance while maintaining strict confidentiality of proprietary operational information.
Data Protection
We protect data with encryption in transit, role-based access control and automated security checks. Your data is stored securely and never shared with third parties without explicit consent.
Your Rights
You have the right to access, modify, or delete your data at any time. Contact us for data portability requests or to exercise your privacy rights under applicable regulations including GDPR and CCPA.
Terms of Service
Effective Date: January 2025
Service Agreement
By accessing Chimia — DenaSyn services, you agree to use our digital twin, data analytics, and AI solutions in accordance with these terms. Services are provided on a subscription or project basis as agreed in writing.
Acceptable Use
Users must employ our platform for legitimate business purposes only. Prohibited activities include reverse engineering, unauthorized data extraction, or any use that violates applicable laws or regulations.
Intellectual Property
All platform technology, algorithms, and digital twin models remain the intellectual property of CHIMIA. Clients retain ownership of their operational data and results generated through our services.
Limitation of Liability
While we strive for accuracy, digital twin projections and feasibility studies are estimates based on provided data. CHIMIA is not liable for operational decisions made based on platform outputs.
Termination
Either party may terminate services with written notice as specified in the service agreement. Upon termination, data export and transition support will be provided as contractually agreed.
Security
Our Commitment: Protect your operational data with the controls described below.
Data Encryption
Data is encrypted in transit with HTTPS (TLS) and stored with hosting providers that encrypt it at rest.
Access Control
Platform data requires sign-in. Role-based access control (RBAC) and project assignment decide who can see each project.
Infrastructure Security
The platform runs on managed cloud hosting. Automated security checks, including secret scanning and access-control tests, run before each release.
Compliance
We handle personal data under applicable data protection law, including the GDPR.
Incident Response
If a security incident affects your data, we investigate and contain it, and notify affected parties as the law requires.
Contact Security Team
For security concerns or to report vulnerabilities, contact our security team at info@denasyn.com
Questions About Our Legal Policies?
We're here to help. Contact us for clarification on any of these policies or to discuss specific requirements for your organization.
Contact Legal Team